Terms & Conditions

  1. Definition.
    1. In these terms & Conditions
    2. ‘Company’ means ‘Sussex Timber Products Ltd.’
    3. ‘Customer’ means the person or organization engaging the Company’s services.
    4. ‘Agent’ means the Company’s employee authorized and permitted to act on its behalf.
    5. ‘Building’ means the structure and all related goods and sundries supplied by the Company for the construction of said building.
    6. ‘Conditions’ means the standard conditions prepared by the Company.
    7. The headings in these Conditions are for case of reference only and do not affect the interpretation or construction of the Conditions.
  2. Payment.
    1. Payment for the building will be due on its arrival at the site. We accept – BAC Payments, credit cards, Building Society cheque or bankers draft – we do not offer credit. Unless agreed in writing beforehand, payment by cheque will only be accepted if it is cleared before the day of delivery. Buildings cannot be left at the customer’s premises without payment. There will be a charge for an abortive visit, currently sixty pounds.
    2. Payment for groundwork carried out by the Company will be due at the completion of that stage; unless agreed in writing beforehand we will be unable to deliver the building until the groundwork has been paid for in full.
    3. If we are installing your building for you, payment for this stage will be due on completion of the job.
  3. Delivery.
    1. Delivery of the goods will be made to the nearest convenient point of the property deemed by the Company’s agent.
    2. The Company shall not be under any obligation whatsoever to provide plant, power or labour which, in addition to the Company’s own driver, is required for loading or unloading. Any such plant, power or labour shall be provided at the sole risk and cost of the Customer who shall indemnify and keep the Company indemnified against all losses, liabilities, costs, damages, expenses, claims or actions suffered or incurred by the Company in respect of the provision or use of the same or any other matters relating thereto.
    3. The Company reserves the right to extend the delivery date where it deems necessary, and cannot guarantee a specific delivery time.
    4. Liability cannot rest with the Company for any loss due to causes beyond its control including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the goods, acts of God, acts of public authorities acting with actual or apparent authority, riots, strikes, or other labour disputes, civil commotions, disruptions in transportation networks, such as weather phenomena, traffic accidents and natural disasters.
    5. If the Company is unable to deliver the goods on the agreed delivery date by default of the Customer, then a re-delivery charge will apply.
  4. Access.
    1. In relation to buildings to be erected by the Company, the Customer must advise at the time of ordering of any access restrictions relating to the site including, but not limited to, the following: walls, fences, hedges, animals, and long distances from access roads.
    2. The Customer will be liable for any losses, costs, or expenses incurred by the Company if it’s agent deems access to be unsuitable, or if modifications have to be made to buildings due to access restrictions.
  5. Base preparations.
    1. It is important to provide a firm, level & square base for any building, an uneven foundation will cause problems with the alignment of the door and roof and general condition of the building.
    2. Bases should be raised above the surrounding ground to reduce the risk of water drainage affecting the building – if there is no alternative, then the risk of damp will increase considerably – the use of a damp proof membrane should also help to reduce the risk of damp. Depending on local conditions, it may not be possible to totally eliminate the risk of damp.
    3. The Customer will be liable for any losses, costs, or expenses incurred by the Company if it is deemed by the Company’s representative that the base is unsuitable to install the building.
    4. The Company cannot be held liable for any instability or deterioration in buildings installed on an unsuitable base.
  6. Maintenance.
    1. It is recommended that the building is treated before installation, paying particular attention to hidden and underside parts. To preserve the building in good condition brush apply a good quality spirit based wood preservative annually, periodically cut back over hanging trees and shrubs, occasionally check felt for leakage and oil hinges and locks.
    2. Timber is a natural substance and will expand and contract with the changing weather conditions; this may cause knots to dislodge or shakes and cracking to appear. It is very unusual for any of these natural weathering characteristics to be detrimental to the structural strength or shorten the life expectancy of the timber.
    3. Do not use a barrier coating such as varnish or paint on a softwood building, a barrier coating will crack or blister when the timber expands or contracts, allowing water to be trapped.
    4. If the above advice is not adhered to by the Customer, the Company cannot be held responsible for any advancement of deterioration to the structure of the building.
  7. Local authority permissions.
    1. The Company makes no warranty, nor gives any undertaking, to the Customer that the goods or any building offered by it to the Customer will comply with local authority planning and/or Building Regulation requirements, and accepts no responsibility if they do not. It is the express responsibility of the Customer to determine the need for, and obtain, all such approvals.
  8. Limitation of liability.
    1. Should any defect in workmanship become apparent (subject to fair wear and tear) within 12 months of the delivery date of the building, the Company would expect to be notified in writing by the Customer at the earliest opportunity. The Company cannot accept any responsibility for consequential loss or damage – the Company’s total liability will in no case exceed the purchase price of the goods.
  9. Retention of title.
    1. Ownership of the building supplied shall pass to the Customer as and when all monies (however arising) owed by the Customer to the Company have been paid in full. The company may for the purpose of the recovery of its property enter upon any premises where they are stored and repossess the goods or building.
  10. Governing Law.
    1. Any dispute concerning this Contract will be settled in accordance with English Law.
  11. Acknowledgement.
    1. By placing an order with Sussex Timber Products Ltd. the customer confirms acknowledgement (and agrees to be bound by) these terms & conditions.